At AnyMind Thailand, we are dedicated to empowering e-commerce enablement businesses and driving success in the digital marketplace. We are seeking an enthusiastic Senior Executive, Key Account Management (E-commerce and Social Commerce) to join our team and foster strong relationships with our valued clients.
What You'll Do
Relationship Management:
- Develop and nurture strong relationships with key clients.
- Act as the primary point of contact for key accounts, addressing their needs, queries, and concerns promptly and effectively.
- Regularly engage with clients to understand their evolving business needs and objectives.
- Collaborate cross-functionally with internal teams to ensure seamless delivery of products/services and resolution of client issues.
Account Growth and Retention:
- Identify opportunities for account expansion and upselling additional products/services.
- Develop and implement strategies to maximize client retention and satisfaction.
- Analyze account performance metrics and develop action plans to address any areas of concern.
- Proactively anticipate potential risks to client relationships and implement mitigation strategies.
Strategic Planning:
- Work closely with the clients t to develop key account strategies aligned with their objectives.
- Conduct market research and analysis to identify industry trends and opportunities for growth within key accounts.
- Develop comprehensive account plans outlining objectives, strategies, and tactics for each key account.
Who You Are
- Bachelor's Degree
- 2 years experience as Key Account Management or related field
- Experience in client-facing and developing marketing campaign
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Professional certification
Why You'll Love It
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly Birthday Celebration
- Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
- Creative office at EmQuartier
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platforms
- No fixed day for promotion - Perform well and get promoted anytime!
