Your Position
As an Esko Software Specialist, you will be responsible for the hands-on aspects of pre-sales and post-sales application support for Esko's software solutions used by Esko Suppliers. Your role will involve a creative approach to learning and demonstrating our application software. An important part of your role will be to drive digital maturity at our customers, helping them to modernize and optimize their operations through our advanced software solutions.
Main Responsibilities
Pre-Sales Support
- Provide demonstrations for Esko's software products, including ArtPro+, Deskpack, Automation Engine, Imaging Engine, and WebCenter, combining in-depth product knowledge with compelling sales arguments and user benefits.
- Conduct basic onsite/classroom training sessions for customers in Southeast Asia, related to Esko Software products
- Assist in training for demonstrators and Sales Managers.
- Perform benchmarks and create sample kits for sales teams and customers.
Post-Sales Support
- Install and configure our application software.
- Help customers resolve application issues, enabling them to deliver consistent quality while reducing costs and time to market.
- Instruct systems operators and dealers on the usage of our software.
- Drive digital maturity at our customers by advising on best practices and optimizing their workflows with Esko solutions.
Your Profile
Must-Have Qualifications
- Experience in the printing/packaging industry is a plus.
- Diploma or degree in related disciplines (preferably IT or graphic arts).
- Fluency in English.
- Proficiency in both Mac and Windows tools.
- Willingness to travel within the region as needed.
- Excellent communication skills, sales-oriented, proactive, and results-driven.
- Passion for packaging technology and the ability to deliver high-impact demonstrations, presentations and customer trainings.
- Self-motivated with a drive for self-learning and staying updated with industry advancements.
- Customer-driven with the ability to work under pressure.
Desirable Qualifications
- 5+ years of experience in application/pre-sales support.
- In-depth knowledge of pre-production in the sign/display/packaging industries.
- Knowledge of CAD and CAM products in the sign and display market segment.
- Experience with ArtiosCAD and i-Cut suite of products, or a strong CAD background and the ability to be trained on these tools.
- Experience in digital finishing and wide format printing.
- Familiarity with various material substrates.
Location
Incumbent could be based in SEA countries, such as Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Must hold a valid work permit as no visa sponsorship will be provided.
Application Process
Interested candidates are encouraged to apply by sending their resume and a cover letter detailing their relevant experience and qualifications.
Join us in shaping the future of the packaging industry with Esko's innovative solutions!
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
