Job title Sr Specialist GSC Logistics Operations
Location Bangkok, Thailand
Job model Hybrid
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your Key Responsibilities
- Ensure Customs Clearance of inbound shipments are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.
- Ensure that Incoming shipments are received in SAP in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.
- Ensure Service Provider (Customs Broker and Transport Service Providers) operate in Safe and Compliance (Quality and Business) fashion.
- Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.
- Engage internal and external stakeholders to align operational imperatives and deliverables.
- Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility. Participate in inbound cost review and negotiation with Customs Broker and Transport Service Providers
- Direct and coordinate with external warehouse regarding inbound shipments. Review escalation of issues from customers&apos or shippers&apos and reviews complaints regarding services related to inbound shipments.
We bring
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
- A space to grow by encouraging and supporting curiosity and an open mindset;
- A culture that prioritizes safety and well-being, both physically and mentally;
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
- A firm belief that working together with our stakeholders is the key to achieving great things;
- Barrier-free communities within our organization where every employee is equally valued and respected regardless of their background, beliefs, or identity;
You bring
- Diploma/Degree holder majoring in Supply Chain or business-related discipline.
- 3 to 5 years relevant experience in International/cross border logistics.
- Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.
- Good knowledge of International/cross border logistics process and incoterms
- Experience with Letter of Credit will be advantageous. Experience with SAP Shipping & Transportation module preferred.
- Excellent communication skills (English) to work with internal and external stakeholders. Proficient in Microsoft office like Excel/VBA.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, theres a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant&aposs race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
About DSM-Firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the worlds growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agencys fees, percentages or similar.
