Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.
Keeping menus clean and presenting them to customers.
Ensure the kitchen is clean, well maintained and organised at all times.
Ensure floors are dry and clean at all times.
Adhere to all sanitation guidelines
Perform opening/closing side duties as assigned and set all tables according to standards and procedures
Deliver F&B services in accordance to departmental standards and procedures
Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
Min. 2 year experience with hotel management
Greet all patrons warmly upon arrival at the door and escort them to the table
Ensure that all food & beverage are served according to service standard
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature
Try to remember individual patrons names and their preferences to extend a personalized service
Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
Report any complaints, incidents or other irregularities to management
Assist other Food & Beverage outlets with their operations during peak times or when required
