Be part of something bigger. Decode the future.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that we can develop solutions that deliver enjoyable and sustainable living together.
For more than one hundred years now, we've been working at the forefront of shaping lives for the better, developing products that meet people's demands in terms of taste, care, and well-being. But as consumer needs and wants to continue to evolve, we have even more work to do.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build a future home!
All about the role:
The creation and maintenance of technical documentation in a way that will enable quick and efficient diagnostics and repair of household appliances and also supporting Spares Planning and Service Operations to ensure high quality of service and customer satisfaction.
What you'll do:
- Monitoring changes in development and production in own Factories and OEM/ODM suppliers to keep it up to date with running productions changes.
- Prepare Spare Part List after the correct assortment according to a defined timeline, based on new projects or changes in the supplier, or on the replacement for spare parts that are no longer available.
- Definition of parts, creating entries in spares databases, creating of drawings, and modification of electrical diagram.
- Support Spare Parts Planning Team to optimize the supply process.
- Support for Service Organization in case of spare parts-related issues.
- Identification of costs, quality, and efficiency improvements.
- Supporting
- Creating of service documents like service bulletins, spare parts and fitting instructions
- Support all types of translation regarding the bulletins.
Job Responsibilities
- To create the spare part list to technical document system
- To Maintain spare part list and replacement detail to technical document system
- To create Service and technical support and release to technical document system
- To enhance spare part and technical document quality and efficiancy
- To support spare parts and technical issues from internal customer requirement
- To align work process and support BA OS prioritization.
- To support spare parts and technical document setting up for the internal customer.
- To co-ordination with OS PM or another partner follow aligned agreement or guideline
Who you are:
- University Degree in Engineer or related filed
- At least 3 years of experience in technical documents end to end process
- Having English proficiency to communicate with global team
- Ability to correctly interpret technical drawings and electrical diagrams,
- Basic knowledge of graphics editing software,
- Basic technical knowledge on operation of household appliances,
- Self-organization and ability to prioritize,
- Initiative and reliability
- Consumer focus,
- Ability to quickly adapt to existing conditions,
- Team awareness,
- Positive attitude
Core Competencies:
- International. You enjoy to work in a truly global environment and you like to deliver in cross-functional teams;
- Strategic. You have demonstrated strategic thinking, have strong analytical skills and ability to see the big picture;
- Business acumen. You have a proven track record of displaying strong business understanding and you are able to evaluate risks/opportunities making skilled business decisions;
- Team player. You have exceptional collaboration skills, proven ability to form strong cross-functional relationships with varying business partners;
- Good listener and communicator. You have great communication skills and you have the ability to convince, influence and motivate others in a complex matrix organization;
- Self-starter. You are keen for new experience, responsibility and accountability. You are self-driven, problem-solver with a proven track record of delivering great results;
- Agile. You like working in a fast moving environment, being open to new opportunities and evolving priorities and flexible in the way you deliver against strict deadlines and dealing with ambiguity. You manage every shifting priorities;
- Energy. You are passionate about what you do and able to transmit that energy to your team. Challenges are there to be overcome!
Where you'll be:
- You will be based in Bangkok office Thailand,
Benefits Highlights:
- Flexibility of work hours with hybrid work arrangement
- Discounts on Electrolux products and services.
- Medical & Hospitalization coverage.
As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
Find out more:
- https://career.electroluxgroup.com/global/en
