Technical Support / Application Support

2C2P is seeking Technical Support / Application Support Specialist to join its team in Thailand.

If you have the right skills & experience and look for a new rewarding challenge, don't wait!

Join us and share our vision in providing the best payment services in Asia.

Work at the office 100% at Empire Tower (BTS Chong Nonsi)

Main Duties & Responsibilities

The qualified candidate is responsible for:

• Working closely with development team to understand new features, configurations and elements to be deployed in each package.
• Possessing specialist knowledge of operating systems, devices, applications and software.
• Providing technical support to teams within the organisaion, and to external clients when required.
• Assisting with system integrations.
• Identifying and resolving technical issues.
• Coordination at a local and international level where required
• Coordinating with infrastructure department regarding deployment related matters and troubleshooting.
• Troubleshooting daily production and test issues.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering and related fields
• 1 - 5 year of experience in deployment, application troubleshooting and related competences
• Strong problem-solving skill with analytical thinking to identify the root cause of failure under pressured situation
• Be able to write, read and speak English, especially comprehensive and well-organized writing skill is highly preferred.
• Be able to work at home during late night if emergency
• Be able to work as a team, will to learn, and very detailed oriented

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.