Are you a master of persuasion with the charisma to win people over Can you talk your way out of any situation using just your conversational skills
If you're gifted with the art of conversation and can sell anything to anyone, then a career in telesales is calling your namethis is the opportunity you've been waiting for!
KEY ROLES AND RESPONSIBILITIES
- Collaborate effectively within a small team to meet sales goals, guided by a team leader's coaching and support.
- Ensure that lead contact rates and fixed rate targets are consistently met.
- Engage donors with a positive and friendly attitude, creating opportunities to pitch products related to acquisition, conversion, upgrades, and reactivation.
- Overcome initial donor hesitations and concerns to successfully close sales.
- Maximize opportunities for upselling and cross-selling services based on donor needs and capabilities.
- Accurately maintain customer information, leads, and contacts in the CRM system.
- Log both positive and negative customer feedback to help improve overall satisfaction.
- Submit precise fulfillment and processing requests for new sales and reactivations to the processing team.
- Follow or assign the appropriate next steps for each donor according to call center guidelines.
- Provide suggestions for process improvements and actively participate in initiatives to enhance call center effectiveness.
- Quickly adapt and settle into new responsibilities as needed.
- Foster a positive and collaborative work environment among team members.
- Participate in any sales or marketing activities or duties assigned by management.
REQUIREMENTS
- At least 1 year experience in sales, telesales, or telemarketing role
- Minimum Education: Bachelor's degree
- Exceptional communication & writing skills - Thai (English would be an added advantage)
- Salary Range: THB 18000 to 20000 + sales commission
- Working hours: 8.30 to 17.30
- This job can be very results driven. Successful executives are well rewarded financially but there will be an expectation to deliver revenue.
