Job Description
Ensures that minimum brand standards have been implemented. Ensures that all Food and Beverage Essentials are implemented. Responds to the results of the consumer audit and ensures that the relevant changes are implemented. Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Works in a supportive and flexible manner with other departments, in a spirit of We work through Teams. Maintains par stocks of all equipment and guest supplies as required. Sets up venue as per guest requirement. Checks/ tests all audio vision equipment prior to any function. Places all signage for functions at proper place/ location. Assists to handle any last minute's guest's request and consults immediate Team Leader for advice or solution if encounter any difficulties. Ensures all linens and equipment are clean before sending to the store. Works closely with the Housekeeping Department to ensure cleanliness of the function venue at all times. Works closely with the Engineering Department to ensure the serviceability of all equipment throughout the function. Works closely with the Art Department in decorating the function venue. Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary. Fully conversant with all aspects of the Micros System. Computes bill and accepts payment as required. Performs the function of cashier as required. Verifies cash received ensuring only genuine money been collected. Verifies all credit cards presented by guest before to validity of the card. Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
