MAIN PURPOSE
- Perform diagnosis and all kinds of watch interventions (maintenance and repair), from simple up to complications overhauling, following Maisons guidelines.
- Ensure excellence in execution to meet service standards of the Maisons (lead-time and quality).
Key Responsibilities
#1 Technical interventions
- Perform technical evaluation and quotation according to Maison policy and client request (services and required parts)
- Provide After-sales services and own stock maintenance, including but not limited to dismantling, movement overhauling, case preparation, encasing
- Do polishing of watch if required
- Follow repair and spare parts management process as per guideline
- Conduct quality controls on products after repair
- Use online Maison technical instructions and information
#2 Work environment
- Ensure cleanliness of the work area environment
- Maintain tools and equipment
- Provide timely feedback on technical issues and continuous improvement ideas with management
- Participate in / animate events upon Maison request (if applicable)
- Perform stock count (repair / spare parts) when required
Requirement
- Minimum 2 years experience in repair for watch
- Overhauling proficiency is a plus
- Good communication skills in verbal and written (English is preferred)
- Familiar with Computer skills (MS Office, Internet, E-Mail)
- Behavioral competencies: Self Motivated, reliable, integrity and detail oriented
- Ability to work independently and handle urgent requests
PERSONAL DATA COLLECTION STATEMENT
We, Richemont Luxury (Thailand) Limited (Richemont), will collect and process your rsum, curriculum vitae or other personal information such as name, email address, postal address, telephone number and other information regarding yourself, your past employment and/or your education (hereinafter referred to as Personal Data) for the purposes related to the evaluation of your application and recruitment process as well as to contact and correspond with you to respond to such applications (Purposes). Failure to provide such Personal Data may affect our processing and evaluation of your application.
All information provided by you will be used for the Purposes only. If your application is unsuccessful, we will keep your Personal Data for a period of 1 year and will destroy it after such period.
Your Personal Data may be provided to our Group and any subsidiary company of our Group, and/or any internal/external trusted service providers in Thailand and outside of Thailand authorized to process the information for the Purposes.
If you provide the personal data of any third partis to Richemont (including, for example, your previous employer), you agree that you have obtained their authorisation for Richemont to use the information for the Purposes.
