Service level management Jobs

Enterprise Management

Permanent Job

Nan ,

India

8-10 years

Infrastructure Environment KPI Hpsm BMC Remedy Itsm Dashboards SLA change management Jira Service Now Service Level Management Itil Problem Management Cloud Technologies Configuration Management Incident Management Reports Asset Management

5 months ago

Shift Supervisor

Permanent Job

Nan ,

India

8-14 years

cloud-specific PaaS BE business impact management information Interpersonal Skills Reactive and proactive agile environment Procedures problem-solving skills Communication Skills Problem control process escalation procedures Fast Paced new technologies KPI support teams Bs15000 SaaS solutions criticality Intermediate multiple priorities Incident and Problem analyses potential Problem sources Trends service level agreements Infrastructure Environment Service Management cab Change Advisory Board BTech classification system Iso 20000 Interpersonal Skills cross-functional teams incident resolution procedures Slas Reports Problem Management information technology infrastructure library Itsm Service Level Management Mca Itil Foundation Amazon Web Services SLA Cloud Technologies Configuration Management Microsoft Azure Dashboards Change Management Major Incident Management Itil Google Cloud Incident Management Asset Management

5 months ago

WFM Specialist

Permanent Job

Nan ,

India ,

Mysore

0-2 years

Real-Time Service Level Management tools/processes Risk Mitigation automation/optimization RTA invoice hours skill based routing Reporting client feedback program budget process Real-Time processes workload balancing Performance Analysis short term forecasts service level metrics

4 months ago

MS Operations Team Lead

Permanent Job

Thailand

0-2 years

short-term plans ITIL certification project management certification third-party vendors Analytical Skills client concerns Leadership project management methodologies Managed Services Management Skills problem-solving skills client-centric mindset Communication Skills service level agreements contract management Service Quality service delivery models Client Relationships long-term plans Technology Client Management budgeting Client Satisfaction service delivery projects service management frameworks service delivery excellence client needs Teamwork Collaboration financial management client contracts industry trends It Services service delivery

a month ago

WFM Supervisor - English - Thailand (Social Media)

Permanent Job , International

Thailand ,

India

5-7 years

Call Center AHT Aspect Avaya Workforce System Adherence occupancy service level Workforce Management IEX KPI"s Nice Verint Genesys metrics Asa

a month ago

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Service level management Jobs

Enterprise Management

Shift Supervisor

WFM Specialist

MS Operations Team Lead

WFM Supervisor - English - Thailand (Social Media)